Self-driven designer, storyteller, traveler, singer, and an advocate for user-experience.
Striving to influence, inspire, and lead change at the workplace, to the business, and in society.
Experience
Aug 2019 - date | Mountain View, California, USA
Chennai, India
Designing first-time-use experiences for upcoming features on Intuit's QuickBooks Online platform.
May 2018 - Aug 2018 | Plano, Texas, USA
Plano, Texas, USA
Worked on document management for accountants to help generate faster tax returns (released in Nov 2018) and the One Intuit Accountant project to design a seamless experience between Intuit’s accounting and tax products that would reduce customer call and training costs and generate faster account setups.
Researched current product experiences, interviewed stakeholders across Intuit and realised customer empathy through storyboarding and journey-mapping.
Drew insights into users' pain with early lo-fi tests, conducted 15+ usability tests with live customers and iterated on solutions, aligning with business goals, to deliberate on shipping decisions.
Mar 2013 - Jun 2017 | Bangalore, India
Bangalore, India
Analyzed websites and developed customized proof of concepts to justify Akamai's product value to improve end-user experience. Customers included sales and engineering teams of mainly Fortune 500 companies from across the globe.
Closely mentored and groomed four new hires into dependable resources within six months and also trained sales teams spanning global offices in web performance and front-end optimization to support business needs.
Nov 2010 - Dec 2012 | Chennai, India
Chennai, India
Worked as a FinTech engineer on UI development, automation testing and back-end debugging.
Education
THE NEW SCHOOL
Oct 2017 - May 2019 | New York City, USA
New York City, USA
Tutoring students majoring in UX Design and Data Visualization on creative coding with JavaScript.
Worked as an instructional designer to improve online courses for students and faculty of various age groups.
Worked as an instructional designer to improve online courses for students and faculty of various age groups.
Aug 2017 - May 2019 | New York City, USA
New York City, USA
Parsons School of Design | GPA 3.92/4.0
Aug 2006 – May 2010 | Nitte, India
Nitte, India
NMAM Institute of Technology | GPA 3.6/4.0
Achievements
'Zagrut' won 3rd place with a $20,000 prize among 100+ projects, at the PILOT Innovation Challenge, National Association of Broadcasters, USA, Jan 2019.
Reached the Top 30 from 475 ideas at the Global Idea Summit, 'Akamai Wizards', 2014.
Created MadeByMAD.design - personal graphic design label for tees and other merchandise.
Secured first rank in the Design Thinking evaluation by ‘The UX Academy’, Infosys, 2012, from 300+ participants across Infosys, India, that recognised potential designers.
Skills
Sketch, Invision
Adobe Suite
HTML, CSS, JS
OO Programming
HTTP / DNS
Data Visualization
Computational Art
Mentoring / Leadership
Storytelling
Singing