Self-driven designer, an experienced engineer, traveler, and singer, with a good sense of humor. Pursuing a career in my passion for user experience design, after working through an overall career of seven years. Striving to influence, inspire and lead change in the workplace, to the business, and in society.

Experience

May 2018 - Aug 2018 | Plano, Texas, USA
Plano, Texas, USA
Worked on Document management for accountants - to help generate faster tax returns and the One Intuit Accountant project - to design a seamless experience between Intuit’s accounting and tax products.
Conducted 15+ user interviews with early lo-fi a/b testing and usability tests along with the chief user researcher.
Drew insights into users' pain, aligned them to business goals and iterated in lo-fi before deliberating on shipping decisions.
Researched current product experiences, interviewed stakeholders from across Intuit and used storyboarding and journey-mapping frameworks to gather empathy for users.
Mapped transitions from current to ideal product states, that would reduce customer call and training costs, generate faster account setups and drive the ‘One Intuit’ brand identity.
Also participated in Service Blueprinting, rapid prototyping and doodled visual maps to empower team brainstorming.

Mar 2013 - Jun 2017 | Bangalore, India
Bangalore, India
Analyzed websites and developed customized proof of concepts to justify Akamai's product value to improve end-user experience. Customers included sales and engineering teams of mainly Fortune 500 companies from across the globe.
Served as subject-matter-expert for two of Akamai's products.
Re-designed the new-hire training for sales teams, globally.
Trained sales teams from USA, Costa-Rica, Japan and Bangalore, in web performance and front-end optimization.
Closely mentored and groomed four new hires into dependable resources within six months.
Designed infographics to assist product marketing teams.

Nov 2010 - Dec 2012 | Chennai, India
Chennai, India
Worked as a FinTech engineer on UI development and testing.

Education

THE NEW SCHOOL
Oct 2017 to date | New York City, USA
New York City, USA
Tutoring students majoring in UX Design and Data Visualization on creative coding with JavaScript.
Worked as an instructional designer to improve online courses for students and faculty of various age groups.

Aug 2017 - May 2019 | New York City, USA
New York City, USA
Parsons School of Design | CGPA 3.95/4.0

Aug 2006 – May 2010 | Nitte, India
Nitte, India
NMAM Institute of Technology | GPA 3.6/4.0

Achievements

Zagrut reached the Top 12 finalists from over 100 projects, at the PILOT Innovation Challenge, National Association of Broadcasters, USA, Nov 2018.
Presented Zagrut at NYC Media Lab Summit, Sep 2018.
Reached the Top 30 from 475 ideas at the Global Idea Summit, 'Akamai Wizards', 2014.
Created MadeByMAD.design - personal graphic design label and M.P.J.T. - a stick-figure dad-joke comic-strip.
Secured first rank in the Design Thinking evaluation by ‘The UX Academy’, Infosys, 2012, from 300+ participants across Infosys, India, that recognised potential designers.

Skills

Sketch, Invision, Adobe Creative Suite
HTML, CSS, JavaScript: p5, d3, node.js, socket.io
OO Programming: Java, C#
Unity, 2D, 3D, VR

Additional Info

Ready to relocate anywhere.
Masters course is STEM certified.

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